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What is
the setup fee?
$0 to sell thru TheNewYorkEvent.com
What are the fees to sell or buy tickets?
It is free to sell your tickets at TheNewYorkEvent.com and the patron pays a small convenience charge based on the ticket price.
Promoter is only responsible for a $1.50 fee per event for the direct
deposit of funds.
How
are transactions managed and reported?
Transactions are securely managed. All data is
available in real-time via password protected
administrative web pages. Custom reports can be
generated and aggregate data is updated daily.
How
are the funds from ticket sales credited to our
banking institution?
Funds are released via direct deposit to your
bank account or by check typically within 3-5
business days following an event.
Are
purchasers notified online that their order is
received and verified?
Yes, customers' credit cards are instantly authorized
and the customer is sent a confirmation email.
How
are we notified?
You can monitor your sales in real time by login
into your password protected account through TheNewYorkEvent.com
Here you can see order totals, by type as well
as view the anount of money your are expected
to recieve, detailed customer information and
print your will call list.
How
long does it take to set this service up?
2 minutes
How
long do we need to commit to using the service?
There is no minimum term length with TheNewYorkEvent.com
Is
our database owned by us?
The physical database resides on a secure 256
bit encrympted server.
How
do we protect our database?
Access
to your event information is protected by an encrypted
password/user name combination that only you have
access to along with our customer support team.
While you are browsing this information online,
we use 256-bit encryption to protect other web
users from viewing your sensitive account data.
How
does the patron receive the tickets?
Our
system offers several delivery methods including
will call and print at home. For each event
the promoter can choose which of these choices
are available to the patron.
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